Cookies Policy

In compliance with the “Law on Information Society Services and Electronic Commerce” (LSSICE), it is mandatory to obtain the express consent of the user for all websites that use non-essential cookies before they browse them.

Consequently, we explain below what cookies are, what they are used for, and how you can configure or disable them if you wish. Additionally, we inform you about the types of cookies that exist and their purposes.

On www.helloyok.com, we use cookies to ensure the proper functioning of our website and to improve its content through the analysis of users’ browsing habits.

WHAT ARE COOKIES?

A cookie is a small text file stored in your browser when you visit certain websites. Its function is to retrieve information about visitors. Cookies generally store technical information, personal preferences, content customisation, usage statistics, links to social networks, access to user accounts, etc. The purpose of cookies is to adapt website content to your profile and needs. Without cookies, the services offered by any website would be significantly diminished.

TYPES OF COOKIES

1. According to the entity managing them:

Según quién sea la entidad que gestione el equipo o dominio desde donde se envían las cookies y trate los datos que se obtengan, podemos distinguir:

  • First-party cookies: These are sent to the user’s terminal from a device or domain managed by the website editor and used to provide the service requested by the user.
  • Third-party cookies: These are sent to the user’s terminal from a device or domain not managed by the website editor but by another entity that processes the data obtained through cookies.

2. According to their purpose:

Los datos obtenidos a través de las cookies se pueden tratar para algunas de las siguientes finalidades:

  • Technical cookies These allow users to navigate a website, platform, or application and use the different options or services available, including those used by the editor to manage and operate the website and enable its functions and services.
    Las cookies técnicas estarán exceptuadas del cumplimiento de las obligaciones establecidas en el artículo 22.2 de la LSSI cuando permitan prestar el servicio solicitado por el usuario, como ocurre en el caso de las cookies enumeradas en los párrafos anteriores.
  • Preference or personalisation cookies: These store information to allow users to access the service with certain features that differentiate their experience from other users, such as language selection or region-specific content.
  • Analysis or measurement cookies: These enable the monitoring and analysis of users’ behaviour on linked websites, allowing improvements based on the collected data.
  • Behavioural advertising cookies: These store information on user behaviour obtained through continuous observation of their browsing habits, allowing the development of specific profiles to display targeted advertising.

3. According to their duration:

Según el plazo de tiempo que permanecen activadas en el equipo terminal podemos distinguir:

  • Session cookies: These are designed to collect and store data while the user accesses a website and are typically used to retain information needed only for a single session.
  • Persistent cookies: These store data on the user’s terminal and can be accessed and processed for a defined period by the cookie owner.

WHAT COOKIES DO WE USE?

We explain the cookies used on our website and their characteristics via the cookie settings centre.

HOW TO CONFIGURE COOKIES?

You can accept or reject cookies via the cookie settings centre.

You can access the settings centre from the basic information message or via the link in this section of the policy. In this centre, you can give or withdraw consent for the use of cookies.

Please note that revoking third-party cookies does not result in their deletion. This must be done through your browser settings.

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